Cancellation Policy

We understand that life happens, but please let us know at least 48 hours in advance if you need to cancel or change your appointment.  Because our therapists reserve this time exclusively for you, any cancellation or changes made with less than 48 hours' notice- as well as missed appointments- will be subject to the full appointment fee.  

If you need to cancel after our hours of operation, you can easily do so online (if it's outside of the 48-hour window) or leave us a voicemail or email. If you are cancelling because you are unwell, please call the clinic direcctly so we can discuss your options- we can often switch to a video or phone call. 

We share this because an empty spot in a therapist's day means another patient misses out on care they truly need. Thank you so much for respecting our team's time and helping everyone on the road to recovery!